FAQ

Lead time depends on the order size and the fabric: - Stock fabric, under 3,000 pcs: 25-30 days after approval of the PP sample. - Custom-dyed or printed fabric: 40-50 days. - Sea freight to US/EU main ports adds 28-35 days; air freight adds 5-7 days. We share a production schedule after the order is confirmed and update it weekly.

Our standard MOQ is 300 pcs per style and 100 pcs per colour. For stock-fabric items we can go down to 150 pcs per style, with a small-lot surcharge.

Yes. We produce to your tech pack, and we can apply your own labels, hang tags and polybag artwork. We also keep your patterns on file so repeat orders skip the development step.

USD by default. EUR and KRW are available on request.

Yes — irrevocable L/C at sight, confirmed by a first-class bank. For orders under USD 20,000 we usually suggest T/T instead, because the bank charges on a small L/C eat into both sides.

The 70% balance is due against a copy of the B/L, before the original documents are released.

No. The quotation lists everything: - Unit price by size break - Trim and label costs, if any - Carton and packing materials - Inland freight to the port Bank charges outside Korea are on the buyer side, which is the market standard.

After three completed orders we can discuss 30-day open account with credit insurance in place.

Busan for sea freight and Incheon for air freight.

Yes, to most US and EU destinations. DDP means we clear customs and pay duty on your behalf, so the price you see is the price landed at your door. It is simpler but not always cheaper — if you have your own forwarder and a duty deferment account, FOB Busan usually wins.

Standard export packing: 1. Each piece in a poly bag with a size sticker 2. 10 pieces per inner box, one size per box 3. Inner boxes into a double-wall export carton 4. Carton marks per your artwork, or ours if you have none Carton weight is kept under 15 kg so that a single worker can handle it.

Marine insurance covers 110% of the CIF value. We file the claim with you and share the survey report.

Yes. Send us the other supplier contact and we will coordinate the CFS booking.

DHL and FedEx, freight collect on your account number, or prepaid and added to the invoice.

Korea side is usually same day. The destination side depends on your broker.

Yes, freely. The MOQ is per style and colour, not per size.

Partly. The MOQ per colour is 300 pcs for stock fabric. For custom-dyed fabric the dye lot itself sets the floor — usually 500 kg, which is roughly 1,200 pcs of a mid-weight tee. Below that the mill will not run the lot.

We accept 300 pcs per style for a first order so that you can test the market.

Not in practice. Above 50,000 pcs per style we split the delivery across two or three shipments.

Yes — 15% below 300 pcs, and we cannot go below 150 pcs at all.

A development sample is USD 80 to 150 depending on the construction. It is credited back on the bulk order.

Two rounds are included in the development fee: - Proto sample: fit and construction - PP sample: the exact bulk fabric, trims and labels A third round is USD 60. In practice most buyers need two.

Yes, free of charge. Courier is on your account.

Size sets are USD 45 per piece and take about 10 days after the PP sample is approved.

Since 2009. Apparel manufacturing and export is our only business.

Our own plant in Korea runs 120 people across cutting, sewing, finishing and QC. For large volumes we work with two partner plants in Vietnam that we have used for more than eight years. We do not place orders with a factory we have not audited ourselves.

ISO 9001, OEKO-TEX Standard 100, and BSCI for the Vietnam plants.

Yes, and we encourage it. Give us two weeks notice so that a line is running when you arrive.

One merchandiser owns your account end to end — quotation, sampling, production and shipping.

Both. OEM to your tech pack, or ODM from our seasonal collection with your changes.

Yes. Send us: - Main label artwork in vector - Care label content and the destination market - Hangtag artwork with the barcode type Care label wording differs by market, so tell us where the goods are sold.

AQL 2.5 for major defects on final random inspection. Our 2025 average was 1.1%.

The buyer books and pays. We host the inspector and fix anything found before shipment.

Stock fabric repeats ship in 20 to 25 days because the pattern and markers are already made.

Embroidery and screen printing are in house. Sublimation and laser work go to a partner.

We tell you the moment we know, not at the deadline. If the delay is ours, we cover the air freight difference.

Yes. Tell us the market and we adapt the grading — US, EU and JP grade differently at the same nominal size.

Yes. GRS-certified recycled polyester and recycled cotton blends are both available. A word of caution: recycled cotton loses staple length, so a 100% recycled cotton tee pills faster than buyers expect. A 60/40 blend with virgin cotton holds up much better and still carries the claim.

From approved PP sample to shipment: 1. Fabric booking and dye lot approval 2. Fabric inspection on the 4-point system 3. Marker making and cutting 4. Bundle and number the panels 5. Sewing lines, with inline QC at three points 6. Thread trimming and washing if the style calls for it 7. Pressing and finishing 8. Final random inspection at AQL 2.5 9. Poly bag, inner box and export carton 10. Container loading with photos sent to you the same day Each step has a named owner and we share the tracker weekly.

Yes. We put both on the same quotation sheet so that you can see exactly what the freight and insurance add.